Last updated: 21 January 2026
1. Definitions
In these Terms of Service (the “Terms”):
- “Website” means the website made available at monkleyfurniture.co.uk and any associated pages, features, or content provided by or on behalf of MonkleyFurniture.
- “MonkleyFurniture”, “we”, “us” and “our” mean the business operating the Website.
- “User”, “you” and “your” mean any person who accesses or uses the Website, whether as a guest or registered user.
- “Consumer” means an individual acting for purposes wholly or mainly outside that individual’s trade, business, craft or profession.
- “Business User” means any User who is not a Consumer.
- “Content” means any text, images, graphics, logos, audio, video, software, data compilations, page layout, design, and any other form of information capable of being stored in a computer that appears on or forms part of the Website.
- “User Content” means any content, feedback, reviews, comments, ratings, images, or other materials that you submit, post or transmit to or via the Website.
- “UK GDPR” means the UK General Data Protection Regulation, as supplemented by the Data Protection Act 2018.
2. Acceptance of the Terms
By accessing or using the Website, you confirm that you have read, understood and agree to be legally bound by these Terms. If you do not agree, you must not use the Website.
If you continue to use the Website after changes to these Terms take effect, you will be deemed to have accepted the updated Terms.
3. Purpose and Scope
These Terms govern your access to and use of the Website. If you purchase products or services from us, any such purchase will be subject to the terms and conditions of sale presented at the time of order. In the event of any conflict between these Terms and our terms of sale, the latter will prevail for the relevant transaction.
4. Access to the Website
The Website is provided for lawful use only. We do not guarantee that the Website, or any Content on it, will always be available or be uninterrupted. We may suspend, withdraw or restrict the availability of all or any part of the Website for business and operational reasons, including maintenance, updates and security improvements.
You are responsible for ensuring that all persons who access the Website through your internet connection are aware of and comply with these Terms.
The Website is intended for users aged 18 and over. If you are under 18, you may only use the Website with the consent and supervision of a parent or guardian.
5. User Obligations and Prohibited Conduct
You must:
- Use the Website only for lawful purposes and in accordance with these Terms.
- Ensure that all information you provide to us is accurate, complete and kept up to date.
You must not:
- Use the Website in any way that breaches any applicable local, national or international law or regulation.
- Copy, reproduce, distribute, republish, download, display, post or transmit any Content in any form or by any means, except as permitted by these Terms or with our prior written consent.
- Interfere with, damage or disrupt any part of the Website, any equipment or network on which the Website is stored, any software used in the provision of the Website, or any equipment or network or software owned or used by any third party.
- Attempt to gain unauthorised access to the Website, the server on which the Website is stored, or any server, computer or database connected to the Website.
- Use any robot, spider, scraper, data mining tools, data gathering and extraction tools, or other automated means to access the Website for any purpose without our express written permission.
- Submit any material that is defamatory, obscene, offensive, hateful, discriminatory, threatening, misleading, infringes any intellectual property or privacy rights, or otherwise violates applicable law.
6. Accounts and Security
If you create an account on the Website, you must keep your login details confidential and not disclose them to any third party. You are responsible for all activities that occur under your account. You must notify us promptly if you know or suspect that anyone other than you knows your login details or has accessed your account without permission.
We reserve the right to suspend or terminate any account at any time if, in our reasonable opinion, you have failed to comply with these Terms.
7. Intellectual Property
All intellectual property rights in and to the Website and the Content are owned by or licensed to MonkleyFurniture. All rights are reserved.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and view the Website and the Content for your personal, non-commercial use. You may print off one copy, and may download extracts, of any page(s) from the Website for your personal use and you may draw the attention of others within your organisation to Content posted on the Website. You must not modify the paper or digital copies of any materials you have printed off or downloaded.
The names, logos and trade names displayed on the Website, including “MonkleyFurniture”, are our trademarks or the trademarks of our licensors. You may not use them without our prior written consent.
8. Content Provided by You
By submitting User Content, you represent and warrant that you have all necessary rights to do so, and that such User Content is lawful and does not infringe the rights of any third party.
You grant MonkleyFurniture a worldwide, non-exclusive, royalty-free, transferable and sublicensable licence to use, reproduce, distribute, prepare derivative works of, display and perform the User Content in connection with the Website and our business, including for marketing and promotional purposes, in any media now known or later developed. You also grant other users of the Website a non-exclusive licence to access your User Content through the Website and to use such User Content as permitted by the functionality of the Website and these Terms.
We may, but are not obliged to, monitor, moderate, edit or remove any User Content, at our discretion and without notice, if we consider it does not comply with these Terms or applicable law.
9. Product and Service Information; Orders
We take reasonable care to ensure that information about our products and services on the Website is accurate and up to date. However, errors may occur. Product images are for illustrative purposes; actual products may vary in colour, texture or finish due to natural materials, manufacturing processes, screen settings and lighting conditions.
Availability, descriptions and pricing are subject to change without notice. Any prices shown include or exclude taxes only as expressly stated. Any orders you place will be subject to the terms and conditions of sale presented at checkout or otherwise made available at the point of purchase.
10. Third-Party Links and Services
The Website may contain links to third-party websites or services. Such links are provided for your convenience only. We have no control over, and accept no responsibility for, the content, policies or practices of any third-party websites or services. Your use of third-party sites or services is at your own risk and subject to their terms and policies.
11. Disclaimers and Limitation of Liability
11.1 General disclaimers
The Website and the Content are provided “as is” and “as available”. While we use reasonable skill and care in providing the Website, we do not guarantee that the Website or the Content will be free from errors or omissions, uninterrupted, secure, or free of viruses or other harmful components.
11.2 Nothing excludes certain liabilities
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
11.3 Consumers
If you are a Consumer:
- We are responsible to you for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill, but we are not responsible for loss or damage that is not foreseeable.
- We only supply the Website for domestic and private use. If you use the Website for any commercial or business purpose, we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
- Your statutory rights are not affected.
11.4 Business Users
If you are a Business User, to the fullest extent permitted by law:
- We exclude all implied conditions, warranties, representations or other terms that may apply to the Website or any Content.
- We will not be liable for any loss of profits, sales, business, revenue, goodwill or reputation; business interruption; loss of anticipated savings; loss or corruption of data or information; or any indirect or consequential loss.
- Our total liability to you arising out of or in connection with these Terms, the Website or the Content (whether in contract, tort, negligence, breach of statutory duty or otherwise) shall be limited to £100.
12. Personal Data and Privacy
MonkleyFurniture is the controller of personal data processed through the Website. We process your personal data in accordance with the UK GDPR and the Data Protection Act 2018.
We process personal data for purposes including: providing and improving the Website; responding to enquiries; fulfilling orders and after-sales support; managing accounts; preventing and detecting fraud or misuse; and complying with legal obligations. The lawful bases we rely on include performance of a contract, compliance with legal obligations, legitimate interests, and consent where required.
Personal data may be shared with trusted service providers acting on our instructions to support the operation of the Website and our business (for example, hosting, analytics, payment processing, customer support and delivery services). Where personal data is transferred outside the UK, we will ensure appropriate safeguards are in place, such as standard contractual clauses or other mechanisms recognised under data protection law.
We retain personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, accounting or reporting requirements.
You have rights in relation to your personal data, including the rights of access, rectification, erasure, restriction, objection, and data portability, as well as the right to withdraw consent where processing is based on consent. You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how we process your personal data.
To exercise your rights or to contact us about privacy matters, please use the contact details provided on the Website. Further information about our privacy practices is available in our privacy notice on the Website.
13. Cookies
The Website uses cookies and similar technologies to operate, analyse, personalise and improve your experience. You can control cookies through your browser settings and, where available, through on-site controls. Disabling cookies may affect the functionality of the Website.
14. Changes to the Website and Availability
We may update and change the Website from time to time to reflect changes to our products, services, users’ needs, regulatory requirements and our business priorities. We do not guarantee that the Website, or any Content, will be available at all times. We may suspend or withdraw or restrict the availability of all or any part of the Website for business and operational reasons.
We will not be responsible for failure to perform any obligation under these Terms to the extent caused by events outside our reasonable control.
15. Modifications to these Terms
We may revise these Terms at any time. Changes will take effect when they are posted on the Website, unless a later date is stated. The date at the top of this page indicates when these Terms were last updated. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes.
16. Applicable Law and Jurisdiction
These Terms, and any dispute or claim arising out of or in connection with them or their subject matter or formation, are governed by the law of England and Wales.
You and we agree that the courts of England and Wales shall have exclusive jurisdiction, except that if you are a Consumer resident in Scotland or Northern Ireland, you may bring proceedings in your local courts.
17. Severability
If any provision of these Terms is found by a court or competent authority to be invalid, unlawful or unenforceable, such provision shall be severed to the minimum extent necessary so that the remaining provisions continue in full force and effect.
18. No Waiver
No failure or delay by us to exercise any right or remedy under these Terms shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict any further exercise of that or any other right or remedy.
19. Assignment
We may transfer, assign, or subcontract our rights and obligations under these Terms to another organisation. You may only transfer your rights or obligations under these Terms to another person if we agree in writing.
20. Contact
If you have any questions about these Terms or the Website, please contact us using the contact details provided on the Website.