Hosting Provider
This website is hosted and protected by Cloudflare services.
- Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, United States
- Cloudflare UK Limited, 25 Lavington Street, London SE1 0NZ, United Kingdom
Cloudflare provides content delivery, security and availability services used to operate this website.
Intellectual Property
All content appearing on this website, including but not limited to texts, product descriptions, graphics, photographs, videos, logos, trade names, trademarks, designs, and the structure and layout of pages, is protected by intellectual property laws. These rights are owned by or licensed to MonkleyFurniture.
You are granted a limited, revocable, non-exclusive and non-transferable licence to access and use the website for your personal, non-commercial use. Any reproduction, distribution, adaptation, modification, extraction, scraping, data mining, or public communication of any content, in whole or in part, is prohibited without prior written permission, except where permitted by law.
All rights not expressly granted are reserved.
Website Access and Acceptable Use
- Do not misuse the website or attempt to interfere with its proper working, including by introducing viruses, malware, automated scripts, bots, or other harmful code.
- Do not attempt to gain unauthorised access to the website, the server on which it is stored, or any server, computer, or database connected to the website.
- Do not copy, frame, mirror, or deep-link to the website or its content for commercial purposes without permission.
- Automated access, scraping or harvesting of data is prohibited except to the extent strictly permitted by applicable law.
Liability and Warranties
The information published on this website is provided for general information only. While reasonable efforts are made to ensure accuracy and availability, the website and its content are provided “as is” and “as available”.
- To the maximum extent permitted by law, MonkleyFurniture disclaims all warranties, representations and conditions, whether express or implied, including as to accuracy, completeness, fitness for a particular purpose, or non-infringement.
- MonkleyFurniture is not responsible for any loss or damage resulting from reliance on information on the website, from any temporary unavailability or malfunction, or from harmful material that may infect your equipment due to your use of the website.
- Nothing in these legal notices excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
- Your statutory rights as a consumer are not affected.
Personal Data Protection
Data Controller
MonkleyFurniture is the data controller for personal data processed via this website. This section explains how personal data is collected and used in accordance with UK GDPR and the Data Protection Act 2018.
Categories of Personal Data
- Identification and contact data (such as name, email address, telephone number).
- Account and order data (login credentials, order history, delivery details, returns and customer service interactions).
- Payment-related data (payment method, transaction identifiers). Payment card details are processed by payment service providers and are not stored by this website.
- Technical and usage data (IP address, device and browser data, pages viewed, time stamps, approximate location, cookies and similar technologies).
- Marketing preferences and communications.
- User-generated content where you choose to provide it (reviews, messages).
Purposes and Legal Bases
- Provide the website, process orders, deliver products and manage your account (performance of a contract or steps prior to entering into a contract).
- Customer support, returns and after-sales service (performance of a contract and legitimate interests).
- Security, fraud prevention, network and information security, and abuse prevention (legitimate interests and legal obligations).
- Analytics to improve our website, products and services (legitimate interests, using data in aggregate or in a way that does not identify you; where cookies or similar technologies are used, based on your consent as required by law).
- Marketing communications and personalised content (consent where required; you can withdraw consent at any time).
- Compliance with legal obligations (including tax, accounting, and consumer protection obligations).
Recipients
Personal data may be shared with service providers strictly as necessary for the purposes described above, including hosting and security providers (such as Cloudflare), payment processors, delivery and logistics partners, customer support tools, analytics providers, and professional advisors. These recipients are bound by contractual obligations to protect your data and to use it only on documented instructions.
International Transfers
Where personal data is transferred outside the United Kingdom, such as to the United States in connection with hosting, security or support services, appropriate safeguards are applied, including reliance on adequacy regulations (where applicable) or the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses, supplemented by technical and organisational measures.
Retention
Personal data is kept only for as long as necessary for the purposes for which it was collected and to meet legal, accounting or reporting requirements. As a general guide, account and order data may be retained for up to six years after your last transaction or interaction to meet tax and contract limitation obligations. Technical data collected for security and performance may be retained for shorter periods, unless needed to investigate incidents or comply with legal requirements.
Security
Appropriate technical and organisational measures are implemented to protect personal data against unauthorised access, alteration, disclosure or destruction. No method of transmission or storage is completely secure, but security is regularly reviewed and improved where appropriate.
Your Rights
You have rights under data protection law, including the rights to access your data, correct inaccuracies, erase your data, restrict or object to processing, and to data portability. Where processing is based on consent, you can withdraw your consent at any time without affecting the lawfulness of processing before withdrawal. To exercise your rights, please contact us using the communication options made available on this website. You may be asked to provide information to verify your identity.
Complaints
If you have concerns about our handling of your personal data, you can contact us to seek a resolution. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Cookies and Similar Technologies
What Are Cookies?
Cookies are small files stored on your device that help websites function, improve performance, and provide insights into how the site is used. Similar technologies may include local storage, pixels and tags.
Types of Cookies Used
- Strictly necessary cookies: required to operate the website, enable core features such as page navigation, network security, load balancing and access to secure areas. These do not require consent.
- Performance and analytics cookies: help us understand how visitors use the site to improve functionality and user experience. These are used with your consent where required by law.
- Functionality cookies: remember your preferences to enhance your experience. These are used with your consent where required by law.
- Advertising and social media cookies: may be used to measure campaigns or personalise content. These are used with your consent.
- Security and anti-bot cookies: set by our security and performance provider to protect the website against malicious traffic and ensure availability. These may be strictly necessary.
Your Choices
- Consent management: where required, non-essential cookies are used only if you provide consent via the cookie banner or preference tools displayed on the website. You can change your preferences at any time using the same tools.
- Browser controls: you can set your browser to block or delete cookies. Blocking certain cookies may impact website functionality.
- Retention: cookie lifetimes vary. Some expire at the end of your session; others may remain on your device for a defined period to perform their function, typically not exceeding what is necessary for the stated purpose.
Third-Party Links
The website may contain links or references to third-party websites or content. These are provided for your convenience. MonkleyFurniture does not control and is not responsible for the content, security, or privacy practices of third parties. Accessing third-party resources is at your own risk.
Changes to These Legal Notices
These legal notices may be updated from time to time to reflect changes in law or our practices. Material changes will apply prospectively from the date of publication on this page.
Applicable Law and Jurisdiction
These legal notices and your use of the website are governed by the laws of England and Wales. If you are a consumer resident in Scotland or Northern Ireland, you may bring proceedings in your local courts. If you are a business user, you agree to the exclusive jurisdiction of the courts of England and Wales.